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Mobile Device Management From the Cloud

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In the last couple of months, there has been an immeasurable growth in the use of smartphones and tablets in the mobile market. The slew of features offered by vendors has contributed to making these devices pervasive in the corporate environment. Which mobile phone operating system has invaded your corporate sphere? Is it an iOS Phone, an Android phone, a Windows Mobile 7 or a BlackBerry? Is it all of them or two or more device operating systems? If so, has your organization embraced a Mobile Device Management solution?

Mobile Device Management From the Cloud 1

What does a MDM solution deliver?

As new mobile platforms keep emerging, supporting and managing them has become a herculean task. Mobile Device Management is no longer a ‘nice to have tool’; it has become a necessity. Some of the common features expected from a MDM platform are: A single and centralized console for managing different types of mobile endpoints, supporting both Corporate provided and Employee owned devices The ability to collect inventory and security compliance data from the mobile endpoints and then provide reports The enforcement of basic device security policies like Password, Encryption, Restrictions and execution of remote actions like Approve, Block, Wipe on the device

Why should you embrace MDM from the cloud?

An in-house MDM solution requires both operational and infrastructure investment. Furthermore, manpower and resources need to be allocated up front for setting up the servers and network, and training the staff on the new MDM platform for managing the devices. An MDM solution from the cloud allows you to skip this dilatory procedure by using the infrastructure and management solution hosted in the cloud.

This fosters simple and quick customer onboarding processes and eliminates the need for any additional hardware and staff investment. It accelerates the implementation, and increases user productivity by increasing reliability, scalability and security. A cloud based solution also allows IT administrators to manage these devices from anywhere in a secured manner from a single window.

However, once a mobile device becomes active, some of the common IT concerns are:

How secured is the mobile data in the cloud?

Can I track a mobile device once it gets lost? Is there enough visibility of these mobile end points in the cloud? Thus, it is imperative that the MDM solution enables secured mobile computing by enforcing appropriate policies and remediation actions to prevent data leakages, malicious attacks and data vulnerabilities.

Cloud based MDM Solution Deliverables

Some of the key deliverables of a cloud based MDM solution are:

Provides device diversity, a centralized console, scalability, robustness, granular data collection and interactive support Yields simple on boarding, business agility, increase in ROI and no infrastructure expenditures Allows desktop management and asset management for mobile devices from a single window in the cloud Achieves and maintains data privacy requirements for different regulatory bodies (e.g.: HIPAA compliance) Allows seamless incorporation of the continuous stream of platform updates into MaaS360 on a weekly basis Enforces policies on mobile devices to specify device restriction

Feature restriction and define Mailbox settings Execution of remediation actions to prevent data leakages, malicious attacks and data vulnerabilities Perform device quarantine or enforce a wipe command actions to prevent any data leakages on the mobile end points in the cloud. Adopt Mobile Device Management from the cloud! Manage and secure your mobile devices in a simple and efficient manner from a single window anytime and anywhere at your convenience.

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For a quick overview of the MDM glossary, refer to http://links.maas360.com/mdm_glossary Pragati Chaplot Jain is a technical writer at MaaS360 By Fiberlink. Fiberlink is the developer of MaaS360, the leading cloud-based, mobile device visibility and management platform. To learn more or take a test ride of MaaS360 MDM solution, navigate to http://links.maas360.com/MaaS360-MDM.




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