Deciding that a system is needed to manage corporate mobile devices is easy. Finding the best mobile device management system is difficult unless the business representative knows what to look for when comparison shopping. With so many different systems available, it is easy to make the wrong choice when lacking experience in this area. To invest in a worthwhile one, learn about the many factors to consider when shopping for a new mobile management system.
Systemizing the Procurement Process
A good mobile management system begins by streamlining the procurement process. Users see the hardware available to them, maintaining a consistent asset base within the company. A streamlined ordering process quickly puts the right mobile devices into users’ hands. The program administrator specifies the hardware sources and the steps in the approval process. This process is automated and accommodates internal procedures like purchase order tracking.
Using this system should simplify managing relationships with multiple providers and carriers. The administrator should be able to control and process order fulfillment, and the system should maintain the relevant information for later review and assessment. Bottlenecks are prevented when the system features a point-and-click process for device and plan approval. A good system should provide fulfillment services from various vendors for most mobile carriers.
Expense Management and Analytics
One of the main reasons companies begin using one of these systems is the desire to manage expenses. Expense management is simplified when data is centrally located, resulting in one place to access all communication costs for all accounts, locations, and carriers. This simplifies both tasks, like knowing when contracts are due, and strategic tasks such as forecasting and budgeting. Data should also be segregated to align with the business’s goals, making it easier for users to identify shortfalls.
Identifying opportunities for mobile communication savings is easier when information workers can recognize changes in usage patterns. A system can notify the administrator of user changes through alerts, helping optimize communication expenses. Information workers can use this information to change devices or plans for calling or data. Businesses can customize cost allocations for future users to ensure each worker’s most effective mobile device spending.
Managing the Mobile Lifecycle
Device management responsibilities do not end when the devices are distributed. Everyone within the organization should take responsibility for the mobile device budget. A system with an employee portal makes this possible. Device users can quickly see their usage and related costs, making them more aware of how their actions affect the corporate bottom line.
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The cost and sophistication of mobile devices have made it more important for a mobile device management system to focus on lifecycle management. The system should enable information workers to follow the lifecycle of each mobile device from acquisition to replacement. This allows more accurate forecasting of hardware costs, improved timeline efficiencies, and the ability to use new mobile technologies.
A mobile device management system can and will help improve the effectiveness of your mobile devices. If you are unsure how to select programming or need help getting your mobile device management organized, contact Tele-Watch.com. For more information and available services, please visit our website today.
